Refund and Cancellation Policy
DRAFT pending legal review. Not legal advice. Bracketed parts must be completed before launch.
Free series
Free series involve no payment, so no refund applies. Paid enrollment is not switched on yet.
Eligibility for refund
You may request a refund for a paid test series within 3 calendar days of successful payment, provided no test in that series has been attempted and the service has not been used in a way that makes the purchase ineligible under our terms. Requests are reviewed individually and may need proof of payment.
Not refundable
Except where the law requires otherwise, a purchase is not refundable if you have attempted any test in the series, have used the content beyond the permitted conditions, or ask after the 3-day period.
Duplicate payment or not activated
If you were charged more than once, or money was deducted but the series was not activated, email meath.mox@gmail.com. After checking, we will activate the series or process an eligible refund.
How to request
Email meath.mox@gmail.com with your registered email, series name, payment or transaction reference, payment date and the reason.
Processing
Approved refunds go back to the original payment method where reasonably possible. Time to reach your account depends on your bank or payment provider. Nothing here limits your rights under applicable Indian law.
Cancelled competitions
If we cancel a competition or batch, enrolled students are told and refunded where payment was made.
Updates
We may update this policy. The new version is posted here with its effective date, and it does not override rights you have under law.